STATE RESPONSIBILITY IN PERSONAL DATA PROTECTION WITHIN THE ELECTRONIC-BASED GOVERNMENT SYSTEM
DOI:
https://doi.org/10.69916/jkbti.v4i3.458Keywords:
constitutional data controller, digital government, electronic-based government system, personal data protection, state responsibility, SPBEAbstract
This study examines the responsibility of the state in protecting personal data within Indonesia’s Electronic-Based Government System. The objective is to analyze the legal obligations of government institutions as personal data controllers in digital public services and to formulate a normative framework that integrates the Personal Data Protection Law, SPBE governance, and the protection of citizens’ constitutional rights. This research employs a qualitative legal method with a normative-juridical and conceptual approach. Data were collected through documentary study of Indonesian legal instruments concerning personal data protection, public services, government administration, electronic systems, and electronic-based government, supported by relevant scholarly literature on data governance and digital public administration. The findings show that Indonesia already has an important legal foundation for personal data protection and digital government, but the Personal Data Protection Law and SPBE framework have not yet been fully integrated. This regulatory fragmentation creates risks related to unclear institutional responsibility, excessive data processing, weak citizen notification, inaccurate data use, data breaches, and limited remedies. The study proposes the concept of the state as a constitutional data controller, meaning that government responsibility extends beyond technical compliance toward the protection of privacy, dignity, legal certainty, equality, and access to public services. This study contributes to strengthening a rights-based model of SPBE in Indonesia.
Downloads
References
F. Rahman, “Kerangka hukum perlindungan data pribadi dalam penerapan Sistem Pemerintahan Berbasis Elektronik di Indonesia,” Jurnal Legislasi Indonesia, vol. 18, no. 1, pp. 81–102, 2021. https://doi.org/10.54629/jli.v18i1.736
M. R. Syailendra, G. Lie, and A. Sudiro, “Personal data protection law in Indonesia: Challenges and opportunities,” Indonesia Law Review, vol. 14, no. 2, article 4, 2024. https://doi.org/10.15742/ilrev.v14n2.4
L. Badriah, D. Indiahono, and Sukarso, “Accountability in personal data protection policy in Indonesia: Learning from South Korea and Singapore,” Matra Pembaruan: Jurnal Inovasi Kebijakan, vol. 8, no. 2, pp. 89–102, 2024. https://doi.org/10.21787/mp.8.2.2024.89-102
A. Wibowo, “The importance of personal data protection in Indonesia’s economic development,” Cogent Social Sciences, vol. 10, no. 1, 2024. https://doi.org/10.1080/23311886.2024.2306751
A. D. Rahmawati and D. J. Wardana, “Constitutional guarantees of the right to privacy of personal data of citizens in the era of government digitalization,” Journal of Law, Politic and Humanities, vol. 6, no. 2, pp. 1052–1063, 2025. https://doi.org/10.38035/jlph.v6i2.2664
J. Schmeling, S. al Dakruni, and I. Mergel, “Data collaboration in digital government research: A literature review and research agenda,” Government Information Quarterly, vol. 42, no. 3, article 102063, 2025. https://doi.org/10.1016/j.giq.2025.102063
A. Yukhno, “Digital transformation: Exploring big data governance in public administration,” Public Organization Review, vol. 24, no. 1, pp. 335–349, 2024. https://doi.org/10.1007/s11115-022-00694-x
S. Degli Esposti, K. Ball, and S. Dibb, “What’s in it for us? Benevolence, national security, and digital surveillance,” Public Administration Review, vol. 81, no. 5, pp. 862–873, 2021. https://doi.org/10.1111/puar.13362
B. W. Wirtz, P. F. Langer, and C. Fenner, “Artificial intelligence in the public sector: A research agenda,” International Journal of Public Administration, vol. 44, no. 13, pp. 1103–1128, 2021. https://doi.org/10.1080/01900692.2021.1947319
A. Zuiderwijk, Y.-C. Chen, and F. Salem, “Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda,” Government Information Quarterly, vol. 38, no. 3, article 101577, 2021. https://doi.org/10.1016/j.giq.2021.101577
R. Madan and M. Ashok, “AI adoption and diffusion in public administration: A systematic literature review and future research agenda,” Government Information Quarterly, vol. 40, no. 1, article 101774, 2023. https://doi.org/10.1016/j.giq.2022.101774
I. Mergel, H. Dickinson, J. Stenvall, and M. Gascó, “Implementing AI in the public sector,” Public Management Review, 2023. https://doi.org/10.1080/14719037.2023.2231950
C. van Noordt and L. Tangi, “The dynamics of AI capability and its influence on public value creation of AI within public administration,” Government Information Quarterly, vol. 40, no. 4, article 101860, 2023. https://doi.org/10.1016/j.giq.2023.101860
G. Maragno, L. Tangi, L. Gastaldi, and M. Benedetti, “Exploring the factors, affordances and constraints outlining the implementation of artificial intelligence in public sector organizations,” International Journal of Information Management, vol. 73, article 102686, 2023. https://doi.org/10.1016/j.ijinfomgt.2023.102686
R. Medaglia, J. R. Gil-Garcia, and T. A. Pardo, “Artificial intelligence in government: Taking stock and moving forward,” Social Science Computer Review, vol. 41, no. 1, pp. 123–140, 2023. https://doi.org/10.1177/08944393211034087
M. Busuioc, “Accountable artificial intelligence: Holding algorithms to account,” Public Administration Review, vol. 81, no. 5, pp. 825–836, 2021. https://doi.org/10.1111/puar.13293
F. Bignami, “Artificial intelligence accountability of public administration,” The American Journal of Comparative Law, vol. 70, Supplement_1, pp. i312–i346, 2022. https://doi.org/10.1093/ajcl/avac012
R. Williams, “Rethinking administrative law for algorithmic decision making,” Oxford Journal of Legal Studies, vol. 42, no. 2, pp. 468–494, 2022. https://doi.org/10.1093/ojls/gqab032
M. Suksi, “Administrative due process when using automated decision-making in public administration: Some notes from a Finnish perspective,” Artificial Intelligence and Law, vol. 29, no. 1, pp. 87–110, 2021. https://doi.org/10.1007/s10506-020-09269-x
N. Aoki, “The importance of the assurance that ‘humans are still in the decision loop’ for public trust in artificial intelligence: Evidence from an online experiment,” Computers in Human Behavior, vol. 114, article 106572, 2021. https://doi.org/10.1016/j.chb.2020.106572
N. Aoki, T. Tatsumi, G. Naruse, and K. Maeda, “Explainable AI for government: Does the type of explanation matter to the accuracy, fairness, and trustworthiness of an algorithmic decision as perceived by those who are affected?” Government Information Quarterly, vol. 41, no. 4, article 101965, 2024. https://doi.org/10.1016/j.giq.2024.101965
S. Grimmelikhuijsen, “Explaining why the computer says no: Algorithmic transparency affects the perceived trustworthiness of automated decision-making,” Public Administration Review, vol. 83, no. 2, pp. 241–262, 2023. https://doi.org/10.1111/puar.13483
D. S. Schiff, K. J. Schiff, and P. Pierson, “Assessing public value failure in government adoption of artificial intelligence,” Public Administration, vol. 100, no. 3, pp. 653–673, 2022. https://doi.org/10.1111/padm.12742
O. Agbabiaka, A. Ojo, and N. Connolly, “Requirements for trustworthy AI-enabled automated decision-making in the public sector: A systematic review,” Technological Forecasting and Social Change, vol. 215, article 124076, 2025. https://doi.org/10.1016/j.techfore.2025.124076
A. Rizk and I. Lindgren, “Automated decision-making in public administration: Changing the decision space between public officials and citizens,” Government Information Quarterly, vol. 42, no. 4, article 102061, 2025. https://doi.org/10.1016/j.giq.2025.102061
A. Kouroutakis, “Rule of law in the AI era: Addressing accountability and the governance of artificial intelligence,” Discover Artificial Intelligence, vol. 4, article 91, 2024. https://doi.org/10.1007/s44163-024-00191-8
J. Mišić, R. van Est, and L. Kool, “Good governance of public sector AI: A combined value framework for good order and a good society,” AI and Ethics, vol. 5, pp. 4875–4889, 2025. https://doi.org/10.1007/s43681-025-00751-3
M. Mitchell, “Analyzing the law qualitatively,” Qualitative Research Journal, vol. 23, no. 1, pp. 102–113, 2022. https://doi.org/10.1108/QRJ-04-2022-0061
H. Morgan, “Conducting a qualitative document analysis,” The Qualitative Report, vol. 27, no. 1, pp. 64–77, 2022. https://doi.org/10.46743/2160-3715/2022.5044
W. M. Lim, “What is qualitative research? An overview and guidelines,” Australasian Marketing Journal, vol. 33, no. 5, pp. 199–229, 2025. https://doi.org/10.1177/14413582241264619
A. Blackham, “When law and data collide: The methodological challenge of conducting mixed methods research in law,” Journal of Law and Society, vol. 49, no. S1, pp. S87–S104, 2022. https://doi.org/10.1111/jols.12373
Legal Materials
Republic of Indonesia, Law No. 27 of 2022 concerning Personal Data Protection.
Republic of Indonesia, Law No. 25 of 2009 concerning Public Services.
Republic of Indonesia, Law No. 30 of 2014 concerning Government Administration.
Republic of Indonesia, Presidential Regulation No. 95 of 2018 concerning the Electronic-Based Government System.
Republic of Indonesia, Law No. 27 of 2022 concerning Personal Data Protection.
Republic of Indonesia, Law No. 25 of 2009 concerning Public Services.
Republic of Indonesia, Law No. 30 of 2014 concerning Government Administration.
Republic of Indonesia, Government Regulation No. 71 of 2019 concerning the Implementation of Electronic Systems and Transactions.
Republic of Indonesia, Presidential Regulation No. 95 of 2018 concerning the Electronic-Based Government System.
Downloads
Published
Scite Metrics
Altmetric
How to Cite
Issue
Section
License
Copyright (c) 2025 Muhammad Suhardi

This work is licensed under a Creative Commons Attribution 4.0 International License.
Most read articles by the same author(s)
- Muhammad Suhardi, REGULATORY MODEL OF ARTIFICIAL INTELLIGENCE IN DIGITAL GOVERNMENT: BETWEEN SOFT LAW, ETHICS, AND THE NEED FOR BINDING LAW IN INDONESIA , Jurnal Kecerdasan Buatan dan Teknologi Informasi: Vol. 5 No. 1 (2026): January 2026
- Abdul Wahab, Muhammad Suhardi, ALGORITHMIC TRANSPARENCY IN DIGITAL PUBLIC SERVICES: AN ADMINISTRATIVE LAW PERSPECTIVE , Jurnal Kecerdasan Buatan dan Teknologi Informasi: Vol. 5 No. 1 (2026): January 2026
- Erfan Wahyudi, Muhammad Suhardi, CYBERSECURITY GOVERNANCE IN ELECTRONIC-BASED GOVERNMENT SYSTEMS: AN ANALYSIS OF THE GOVERNMENT’S LEGAL RESPONSIBILITY FOR PUBLIC DATA BREACHES , Jurnal Kecerdasan Buatan dan Teknologi Informasi: Vol. 4 No. 3 (2025): September 2025













